If Goods we supply to you are not fit for consumption or defective, you should return them to us in their original packaging within 14 days of delivery and we will, upon being satisfied that the Goods are not fit for consumption or are defective, at our discretion, either provide you with a refund on the Goods (and the delivery charge (if any)) or replace them for you.
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Shoes-shopper.com will only provide a refund if the product is faulty, damaged during shipping. If there are any problems with your order please notify us within one week of receipt. Your claims will be carefully studied and Steps will be taken immediately to avoid such problems in the future.